Last Updated: 02.04.2025
Welcome to Nikcozy! By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Information
- Nikcozy is a Print-on-Demand (POD) business, meaning all products are custom-made upon order.
- We do not hold inventory, and all orders are fulfilled through third-party print providers
2. Orders & Payments
- All prices may include applicable taxes.
- Payments must be made at checkout through our secure payment gateways (Stripe, PayPal, etc.).
- Once an order is placed, it cannot be modified or cancelled after 6 hours, as production begins immediately.
Order Processing & Fulfillment
- Orders are typically processed within 7-14 business days before being shipped.
- We work with a global network of printing partners in over 32 countries to reduce shipping distances and minimize environmental impact.
- You will receive a tracking link once your order has been shipped.
3. Shipping Methods & Delivery Times
We offer multiple shipping options to meet your needs:
- Standard Shipping:
- Domestic (within the same country): 2-4 business days
- International: 4-8 business days
- Express Shipping:
- Faster shipping option for urgent orders (delivery time varies based on location)
- Pallet Shipping:
- Available for bulk orders over 28kg to ensure product safety during transit
Shipping Rates
Shipping charges are calculated at checkout based on the selected shipping method and destination. All shipping costs will be displayed before completing your order.
4. Returns & Refunds
- No Returns or Exchanges: As all products are custom-made, we do not accept returns or exchanges for wrong size selection or buyer’s remorse.
- Damaged or Incorrect Items: If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery with photos. We will offer a free replacement or refund if the claim is approved.
- Lost Packages: If a package has not arrived within 30 days, please contact us. We will work with our print providers to resolve the issue.
5. Intellectual Property
- All designs, logos, and content on [Your Brand Name] are our intellectual property or used with permission.
- You may not copy, distribute, or resell our designs without explicit permission.
6. Limitation of Liability
- We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products.
- Our maximum liability is limited to the value of the purchased product.
7. Changes to Terms
- We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page, and continued use of our site implies acceptance of the updated terms.
8. Contact Us
For any questions, please contact us at support@nikcozy.com